Innovating Guest Experiences in Short-Term Rentals

Mark sits down with Connor Paton, CEO and co-founder of Noshable, a grocery concierge service designed specifically for short-term rentals. What started as a simple idea, stock the fridge before guests arrive, has grown into a national service that enhances hospitality, improves reviews, and opens up new revenue streams for STR operators.

You’ll learn:

• How Noshable partners with STR managers to provide a seamless, branded grocery experience
• Why stocked fridges are driving more 5-star reviews and repeat bookings
• What guests actually order (hint: beer and bagels lead the list)
• How property managers are using Noshable for upsells, loyalty perks, and surprise-and-delight moments
• The behind-the-scenes logistics of launching a national service with cleaning app partners
• Why magical moments - like a stocked fridge or surprise birthday cake—are the future of STR hospitality

Whether you run one Airbnb or manage 500, this episode will change how you think about check-ins, hospitality, and what’s possible with the guest experience.

Learn more: shopnoshable.com
Follow Connor on LinkedIn: Connor Paton
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Episode Sponsored By:
STR Search

STR Search is the industry leading property finder service. They've helped investors acquire over 215 profitable STRs across the US. If you'd like the data professionals to help you find your next STR, reach out to STRsearch.com