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Can AI make in-person shopping easier? Target sure hopes so

The Hustle Daily Show

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Implementation of Store Companion AI Chatbot in Retailer's Stores

Exploring the integration of a chatbot named Store Companion in a major retailer's handheld devices to support employees in their tasks, offering guidance, job advice, and answering queries from both employees and customers. The chatbot's swift deployment in multiple stores, with plans for expansion to 2,000 stores, raises considerations about its effect on the shopping journey and its actual contribution to productivity and sales.

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