Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

#182 Roofing Business Success: From Contractor to CEO in a Growing Industry

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

CHAPTER

Maximizing Call Center Efficiency with AI Technology

This chapter explores the partnership with Avoka, focusing on their AI-driven tools that enhance call handling and operational efficiency. It also highlights strategies for maintaining staff productivity and morale during slower seasonal periods through insights gained from understanding industry trends.

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