Maintenance Coordinators' Role and Responsibilities

This chapter discusses the role and responsibilities of maintenance coordinators in handling work orders for properties. The maintenance coordinators are located in Colorado and are also responsible for conducting property visits. They need to have comprehensive knowledge about the properties they handle, including details about central AC and heating. The chapter also mentions the use of a master spreadsheet to assign vendors based on their performance, and how the maintenance coordinators compete to find the best contractors. Vendors are rated using a scoring system provided by Property Melt. The chapter ends with a question about how the team handles work orders that exceed a certain threshold but are not emergencies.