NPS Sucks
The Revenue Formula
00:00
How to Crush Internal BS
"It doesn't even matter if you sell 100K tickets or 1K tickets, jump on the phone and talk to them," Leh says. "They will be... likely very candid with you." You're literally going to learn something here,. And then you can say, okay, this happens all of the time. Let's try and fix it!"
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