4min chapter

The Product Manager cover image

How To Use UX As A Competitive Advantage (with Jared Spool)

The Product Manager

CHAPTER

The Pitfalls of Tactical UX and the Feature Factory Mindset

This chapter explores the frequent UX pitfalls encountered by tech companies due to a reactive approach in their design processes. Using an 'I Love Lucy' analogy, it emphasizes the chaos of prioritizing swift feature delivery over thoughtful user-centered practices.

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