How To Use UX As A Competitive Advantage (with Jared Spool)
The Product Manager
The Pitfalls of Tactical UX and the Feature Factory Mindset
This chapter explores the frequent UX pitfalls encountered by tech companies due to a reactive approach in their design processes. Using an 'I Love Lucy' analogy, it emphasizes the chaos of prioritizing swift feature delivery over thoughtful user-centered practices.
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