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21min chapter
Best of Big Technology: Airbnb CEO Brian Chesky
Big Technology Podcast
Navigating Airbnb's Pricing Transparency
This chapter explores the frustrations users encounter with hidden fees during the Airbnb booking process, contrasting it with traditional hotel pricing. It emphasizes the need for regulatory changes to enhance upfront pricing transparency, while also discussing strategies to align Airbnb's offerings with customer needs. Additionally, the chapter showcases innovative features aimed at improving guest experiences and addressing host accountability.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode