
Best of Big Technology: Airbnb CEO Brian Chesky
Big Technology Podcast
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Navigating Airbnb's Pricing Transparency
This chapter explores the frustrations users encounter with hidden fees during the Airbnb booking process, contrasting it with traditional hotel pricing. It emphasizes the need for regulatory changes to enhance upfront pricing transparency, while also discussing strategies to align Airbnb's offerings with customer needs. Additionally, the chapter showcases innovative features aimed at improving guest experiences and addressing host accountability.
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