7min chapter

The Business Storytelling Podcast cover image

661: The Future of Business Communication: AI, CommTech, and CCOs

The Business Storytelling Podcast

CHAPTER

AI in Communication: Enhancing Experiences

Exploring the impact of AI on communication, this chapter highlights the importance of authenticity while leveraging technology to improve employee and customer engagement. Insights on integrating AI within organizations and the crucial role of market research are discussed.

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