The Importance of People-First Approach and Sales Playbooks in Building a Business

Having experienced frustration with the skincare industry first hand, Charmaine Chow started GetHarley while still working at Goldman Sachs - she would deliver boxes of products to her customers on her way to work! From the first time we met her, we were and continue to be floored by the clarity and sharpness of her thinking, her maniacal focus on her customers, and her inspiring ambition. She doesn't take no for an answer and as a result, is building a truly revolutionary business. In this episode, Charmaine will talk about her inspiring entrepreneurial journey together with Georgia Stevenson, Partner at Index Ventures.