AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
S3 E12: How to Build a Customer-Centric Organization with Jess Cervellon
Down To Chat
Navigating Challenges in Customer Experience Roles
This chapter explores the struggles faced by customer experience professionals when their initiatives are undervalued by their organizations. It underscores the critical need to find a company that prioritizes customer feedback and fosters a culture of appreciation for customer-centric efforts.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode