How To Have Difficult Conversations With Melanie Whitney
Coffee with Kim
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Navigating Tensions in Professional Communication
This chapter examines effective strategies for managing escalating tensions during meetings, particularly focusing on the use of 'I' language to foster constructive dialogue. It highlights the importance of leadership accountability, emotional sharing, and psychological safety in enhancing team dynamics. Additionally, the chapter explores gender differences in emotional expression in the workplace, offering practical tools for confident communication amid conflicts.
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