Be more like MCDONALD'S | Standard Work Q&A Episode
Lean Made Simple: Transform Your Business & Life One Step At A Time!
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Evolving Standards for Business Success
This chapter highlights the necessity of flexible and updated standard operating procedures (SOPs) in the workplace to enhance efficiency and scalability. It discusses how established procedures can be turned into sellable digital products, while also addressing the challenges of team buy-in for documenting processes. Furthermore, it emphasizes the relationship between standard work and customer satisfaction, advocating for a strong organizational culture that prioritizes quality service.
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