Time and Attention cover image

99: Attention Span

Time and Attention

CHAPTER

What Makes Email So Stressful?

Email is a symbol of work. We seek social rewards and we keep checking our inbox because at random intervals, we'll get those rewards. There's also social dynamics that are involved in email. So people want to maintain a good account of social capital. That's why we answer emails. If I get an email from you, Chris, I'm going to answer because I want you to answer my email in return. And then of course, there's just habit, plain habit that leads us to check email,. which interrupts our work and of course, imposes a cost on it. Right? It's not every single email that might bring some good news. But every so often, we'll

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