2min chapter

The Tim Ferriss Show cover image

#665: Danny Meyer, Founder of Shake Shack — How to Win, The Art of The Graceful “No,” Overcoming Setbacks, The 6 Traits of Exceptional People, The 4 Quadrants of Performance, Lessons from Hospitality Excellence, and More

The Tim Ferriss Show

CHAPTER

The Importance of Hospitality Included

"I want the food to be free, the drink to be free and when you look at that big number at the bottom of your thing, you got to feel like, man, I just got a $350 hug. And so that's what I wanted to call it hospitality included," he said. "We're going to raise our managers wage. Oh, by the way, we're also going to put in a retirement plan for my team."

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