2min chapter

This is Fine! A podcast about resilience engineering and software cover image

Episode 3 - lions, tigers and metrics, oh my!

This is Fine! A podcast about resilience engineering and software

CHAPTER

Unpacking Metrics: The Importance of Context in Incident Analysis

This chapter explores the critical role of context in understanding metrics like Mean Time To Recovery (MTTR) related to incidents. Using the metaphor of unwrapped gifts, it emphasizes the pitfalls of making assumptions based solely on numbers and advocates for deeper analysis to gain meaningful insights.

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