Mastering Negotiations with Chris Voss
Negotiate Anything
00:00
Mastering Emotional Intelligence in High-Stakes Negotiations
Exploring the power of emotional intelligence in negotiations, the chapter emphasizes the importance of tactical empathy and understanding the emotional drivers behind decisions. It discusses techniques like mirroring and the strategic use of silence to navigate negotiations effectively. The conversation also delves into the significance of embracing 'no' as a valuable tool and uncovering genuine commitment to avoid manipulation in high-stakes situations.
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