15min chapter

Smashing Security cover image

HP's hold music, and human trafficking

Smashing Security

CHAPTER

Tech Support Troubles: HP's Call Center Conundrum

This chapter explores HP's controversial tech support hotline policies, emphasizing the frustrations consumers face with mandatory wait times. It also highlights the risks of turning to unreliable sources for help, linking these challenges to broader issues of cybersecurity and the grim realities of human trafficking in today's job market.

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