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Ashu Roy - CEO of eGain Corporation
Knowledge Cast by Enterprise Knowledge
The Importance of Having Tools That Support Knowledge Workers
Gardeners come up with this term, they call the connected rep. I love that because as we've moved to more hybrid work and companies are coming back from that a little bit. We have the right tools to support these reps. That's when you drive the productivity, you reduce their anxiety and then increase their tenure in organizations.
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