#131 - The AI Call Center Revolution with Avoca Founder Tyson Chen
Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Optimizing After-Hours Call Handling in the Trades Industry
This chapter emphasizes the detrimental effects of using voicemail for after-hours calls in the trades industry and discusses strategies to improve booking rates, such as assigning experienced reps to high-value leads and offering sales incentives. It also highlights the importance of maintaining a high quality bar as the call center team expands.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
