Do Divergent to Convergent Work Within a Service Blueprint?

"I like to do divergent to convergent work. So again, for identifying needs, what are all the goals? And then, you know, everybody writes it down separately and then puts it on the board and then we discuss it," he says. "And then we have the second part, which is what your organization is doing." 'This was a full day workshop. This was an eight hour workshop,' she adds.