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23min chapter
Intercom on Product: Riding the AI wave in 2024
Intercom on Product: Building Software in an AI-first World
The Emergence of a New S Curve
The speakers discuss the current state of technology and how they are at the bottom of a new S curve, which includes generative AI and different types of devices. They reflect on past successes and failures in the tech industry, emphasizing the importance of iteration and timing. They also touch upon the initial reactions to game-changing products like the iPhone and Google Glass.
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