AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
5min chapter
Making design matter in technology organizations
Thoughtworks Technology Podcast
The Importance of Listening to Your Customers
The first book is very much about becoming a leader inside an organization. The next one will have quite a heavy focus on design maturity, and how you can change the internal processes to improve employee experience. Emma says she has found that by bringing data in it's not the designer who wants this but actually our customers who want this.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode