12min chapter

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GTM 136: How Asana & Calendly Scaled: PLG to SLG Playbooks That Work | Jessica Gilmartin

The GTM Podcast

CHAPTER

Building Trust and Brand in Startups

This chapter explores the vital role of trust within teams, especially in challenging times, and the benefits of trauma bonding through open communication. It highlights the strategic hiring of marketers based on a startup's growth stage and emphasizes the core elements of brand building, such as product quality and customer satisfaction, rather than reliance on heavy marketing investments. Additionally, the chapter discusses the rising importance of platforms like Reddit for authentic user engagement and brand advocacy.

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