
Online Fraud, Burnout, and Recovery: Heather Grunkeneier's Journey
Fraudology Podcast with Karisse Hendrick
00:00
Navigating Burnout in High-Pressure Roles
This chapter explores the intense pressures and responsibilities in fraud prevention and trust safety roles, emphasizing the need for support and sustainable workload management. The speakers share personal strategies for maintaining mental well-being, including gratitude practices and prioritizing tasks, while addressing the pervasive nature of burnout in their field. They highlight the importance of community and redefining success to align with personal values over societal expectations.
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