Dan O'Connell, CSO/CRO at Dialpad and founder of TalkIQ, discusses NLP in cloud telephony and his entrepreneurial journey from Google to founder to a quick exit
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The Future of Voice Video Messaging
I never thought of myself as showing up in kind of the cloud telephony telecom world. But I think there's an immense problem and opportunity to solve for how do you power voice video messaging across any device, anywhere in the world. And then I think the biggest opportunity really gets into this, this, this idea of the future: How do we start to automate workflows and help businesses understand what's happening in these conversations? To me, it's really why I'm in this space and, you know, why we were building talk IQ is I think that's a bigger market than power and communications.
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