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START WITH WHY (SIMON SINEK) - Listening books
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The Legacy of Howard Putnam
Howard Putnam was an every man. A Dunkin Donuts guy, he was a perfect man to take the torch from Kelleher and charge forward. Colleen Barrett became president of Southwest in 2001 after 30 years as his secretary. She freely admits she's not the smartest executive out there. But being the smartest was not her job. To personify the values and remind everyone why they are there.
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