2min chapter

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Product Journeys: Asana

Rocketship.fm

CHAPTER

What Can Automation Do Throughout the Process?

The handing off between humans as work is becoming more complex. And ensuring that every individual in all these initiatives understands exactly what the next step needs to be after they've done their step, actually takes a lot of effort. The team alignment there takes so much time and effort that it slows your whole team down. So we kind of built up a strategy around developing a entire work flow where certain pieces are humans, and then the pieces in between the humans are the automation that moves the work through.

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