Negotiating in the Healthcare Space - How to Lower Your Defensiveness

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"In this episode, Stacey Lee JD, Negotiations Expert, Thought Leader, TEDx speaker, and Professor at John Hopkins University, discusses how to negotiate in the healthcare industry.

You'll learn:

1. Traditional litigations in the boardroom do not work in the healthcare industry.
2. A Mindset shift is needed because we are talking about saving lives.
3. The necessary vocabulary is not taught to fight our cases.

We discuss:

1. Conversations vary drastically from doctor to patient, up to the level of govt and hospitals.
2. A dire need for a framework to carry out these negotiations well.
3. It is a bargain for people's health - not a business transaction.
4. Healthcare negotiations require a relational mindset, not a transactional one.
5. Risks of not considering the biases with yourself and others.

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