This chapter delves into how misunderstandings can arise from different life experiences, causing individuals to view others as threats instead of seeking understanding. It highlights the importance of reassuring hurt individuals and promoting behavioral changes for better relationships and decreased unintentional offenses.
Misunderstandings between you and your loved ones will happen — it's what you do next that matters most, says marriage and family therapist Lambers Fisher. Drawing on his work helping couples and relatives work through communication issues, he shares four principles to accept the inevitability of offending someone close to you — and how to use these moments to build trust and empathy.