Intercom on Product: Building Software in an AI-first World cover image

The AI revolution and the future of customer service

Intercom on Product: Building Software in an AI-first World

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The Speed of Technology

I think it's going to be distributed very quickly across the entire internet. It'll affect every single industry. There'll be a kind of a tectonic shock to the world when this is finished. We're out of time when people can access this tech immediately. I think Chachi P has 100 million users already. That does not mean, and this is an important point for later, that we've automated away a load of jobs or whatever. The nature of say employment within the CS world for us changes rapidly. And there are opportunities here for a significant mismatch in how you deal with botty-to-robotic technology.

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