#FintechCaraoke: How Partnerships Help You Stay Customer-Centric with Johanna Pugh
Payments Innovation
00:00
Emphasizing Customer-Centric Partnerships through Collaboration and Communication
This chapter focuses on the significance of partnerships in maintaining a customer-centric approach, emphasizing communication, shared success, and a commitment to fulfilling customer needs. The discussion underscores the importance of aligning with partners who value customer satisfaction above sales, highlighting the benefits of regular communication, training, and knowledge sharing for optimal customer outcomes.
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