The idea that there's the switching cost is something that goes back to research from even the early 20th century. But a researcher named Sophie Leroy more recently really applied this idea of switching costs to exactly the context of working in an office. She had subjects come into this research and they were giving them office work style tasks, like reading resumes or trying to summarize and rank candidates. And you could just see it drop. You can just watch the numbers as it drops the call us information when they're working on puzzles.

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