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4min chapter
Winning the relationship, not the deal with Casey Jacox
Outbound Squad
How to Become a Better Listener
Don't just hear your customers, listen to them. Toby Wotter shares his top tips on how to become a better listener. If you're talking to me, i'm listening. I'm loki at my phone. Ye jase, keep going. Wait what you say. And maybe start with what is good verses bad listening. You know what thoes gi look like, so i'll tell o what bad looks like. Bad looks like not being present in their eye contact,. It's asking a question and shutting out, giving space for them to answer something back to you. Its folloing up of the fallop question, which i follow framework called ted. Tell
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