Glenn: Someone is an authentic communicator when they are the same person in public speaking that they are in private. Matt: Do you have any instinct as to the difficulty that virtual communication had on authenticity or its impact on authenticity? Glenn: I think that a lot of people became what I would consider much more artificial when they're online than they were in person.
“We need to be much more adaptive in the way we think about hybrid work,” says Michael Arena. “Experiment, experiment, experiment.”
Innovation relies on teams connecting in very specific ways. But are those connections possible in a hybrid work reality? Glenn Carroll, a professor of management at Stanford GSB, and Michael Arena, a faculty member of Penn's Master's in Organizational Dynamics program, have been looking for the answer — studying how team interactions have changed since millions of workers went remote.
In this episode of Think Fast, Talk Smart, they discuss how teams can optimize their communications to keep innovating in a post-pandemic world.
Connect: