Restaurant Unstoppable with Eric Cacciatore cover image

871: Abhinav Kapur Founder and CEO of Bikky

Restaurant Unstoppable with Eric Cacciatore

00:00

The Customer Relationship Management (CRM) for Restaurants

Bicky is a company that connects restaurants with their point of sale system, reservation system and on line ordering platform. They track the entire customer journey from who's ordering to when they're ordering as well as how frequently they do it. The story initially began was, like, what data does my mother in law's restaurant have that could even come close to competing with thisand so i looked in herpea system. She's already got a history of all her customers visits over 15 years, sitting at open table, and she was not leveraging any of it.

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