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Strategy Sessions Marketing Podcast - Tom Critchlow

Strategy Sessions

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I Hate Soft Scales, but It's Not a Great Word for It

The problem is, a, like you described, soft cales is not a great word for it. The stuff that goes wrong is mostly invisible tand and the problem there is that most organizations have middle management who really sock at providing context. And every business operates on how much revenue we're gong to make in a year. Just time to connect with your customers by 12:30 p.m., when they'll be looking for this kind of information. You can get mastery over technical audits. You can also get mastery over content strategies. It's all about making the numbers look more compelling than just being able to say "I'm an expert" or "I've been doing this

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