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Sarah Levinger 🦕 advocate of psychology-based creative and consumer research discusses how understanding human behaviour can help you sell more online.

Ecom Gold

00:00

Customer Research - Is Your Favorite Color Blue?

The easiest way to do any of this, I would say is actually to sit down with your customers. A lot of brands that have never sat down face to face with a customer or even worse, they don't even have any sort of surveys that they've sent out. How we phrase our questions drastically changes the way the consumers are going to answer. If you haven't done customer research, any sort of interviews, please go do it today.

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