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Trust Is a Four-Layer Cake: Why We Can’t Avoid Uncomfortable Conversations (with Liane Davey, Author)

This New Way

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The Platinum Rule and Conflict Debt

"I do not like conflict. It makes my palm sweat and my stomach churn," she says. "So it's not a good position from which to be having hard conversations" The Golden Rule is present in each of the major religions of the world, but we're pretty self-centered, he says. He also coined the term 'conflict debt' for avoiding uncomfortable conversation that's necessary.

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