2min chapter

Startups For the Rest of Us cover image

Episode 595 | TinySeed Tales Season 2: Where Are They Now?

Startups For the Rest of Us

CHAPTER

Crisis Management and Customer Value Recognition

This chapter explores the difficulties a startup faced during a service outage, highlighting the emotional impact of managing customer expectations. It reflects on the unforeseen positives of the situation, including increased client dependency and the value of the service during challenging times.

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