Most builders "finish" a job and disappear, but Nick and Tyler break down how to hand off a project like an owner's manual, with the right info in the right format so clients are supported without getting overwhelmed. They get into O&M manuals, 30/90 day check-ins, and how post-build care turns into fewer headaches and more referrals.
Show Notes: 00:00 Owner's manual mindset 01:36 Sponsor reads 04:22 Platform switch & shop talk 05:21 Listener question: after the keys 12:45 Closeout standards and expectations 17:08 O&M manual, what goes in it 22:06 AI and cliff notes maintenance 31:01 Maintenance cadence and check-ins 47:03 Walkthroughs and video library 55:15 Protect the work, earn referrals 1:00:15 Listener CTA & wrap
Video Version:https://youtu.be/8B499q0yUE4
Partners:
Andersen Windows
Buildertrend
Harnish Workwear
Use code H1025 and get 10% off their H-label gear
The Modern Craftsman:
linktr.ee/moderncraftsmanpodcast
Find Our Hosts:
Nick Schiffer
Tyler Grace
Podcast Produced By:
Motif Media
