112: Helen Vaid, CEO of Foundry; Former Chief Customer Officer of Pizza Hut / BoD of Groupon
Square One: Conversations with the Best in Business
How Do You Get the Custom in the Door?
Omot: It's easier, i think, to talk about your product, your brand story, get somebody in the door. But by actually delivering and fulfilling o that full promise is a really complicated operational problem. So we have to engage really well in the actual flow of purchase, to your point purchase, as well post po just when the gustpel leaves a bilding. And it's true not just for small businesses, even for a large com for large sure.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
