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How Services Leaders Can Stay Ahead of Client Strategy Shifts

AI Knowhow

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Integrating AI in Business Systems

This chapter explores the role of AI in enhancing business processes, particularly through the lens of an AI lead in a software company. It discusses the complexities of decision-making behind AI feature implementation, emphasizing the importance of human oversight and contextual understanding. Additionally, the chapter highlights the need for effective communication between teams and the cautious approach required to choose viable AI use cases that align with evolving client needs.

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