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41% Profit Margins With a Results-Only Comp Model w/ Courtney Tarrant
Agency Life
How to Track Your Account Manager's Retention Goals
There's a lot of KPIs that we measure like weekly, monthly, quarterly, yearly. We look at different like reporting metrics and what are they hitting? And are they hitting their goals? That's where it starts to really get more specific per client. What we do is very specific, but the industries are quite widespread. But as far as like client care, I would say that's broken into like three categories,. Like add performance and overall like status, like team collaboration, like is another one.
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