4min chapter

The Innovation Show cover image

Taddy Hall- Competing Against Luck

The Innovation Show

CHAPTER

How Do I Spot Jobs?

Full understanding a customer's job requires understanding all of its functional social and emotional dimensions as well as the trade-offs the customer is willing to make. This is where you go be a director make a movie creative a short story here and that shorts story should entail what progress the person's trying to achieve. What obstacles are getting in the way our consumers making do with imperfect solutions and how would they define what quality means for a better solution. Just listening to you talking like I had all these different stories popping up in my head and when you first started talking I was thinking about fast food breakfast.

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