EP 3: Keap Candles - How Subscriptions & Bespoke Customer Service Built Their Shopify Store
Winning With Shopify
00:00
Connecting Through Candles
This chapter explores the journey of co-founding Keep Candles, highlighting the shift from tech to a mission-driven candle business. The discussion emphasizes the significance of personal connections and sensory experiences in enhancing customer loyalty. Innovative strategies, such as a subscription model and personalized gestures, are introduced to cultivate deeper relationships with customers, prioritizing meaningful interactions over transactional approaches.
Transcript
Play full episode
