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10min chapter
Rachel Botsman: How to build and maintain trust
In Good Company with Nicolai Tangen
Evolution of Trust in the Digital Age
Exploring the shift from institutional to individual trust in the digital age, the chapter discusses how technology has enabled connections with strangers in various contexts and how platforms like Alibaba, eBay, Uber, and Airbnb leverage this change. It delves into the complexities of trust, citing examples from Airbnb and discussing trust in artificial intelligence.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode