The Significance of Premium Experiences in Service Industries

Dr. Jordan Berry // www.ptonice.com 

In today's episode of the PT on ICE Podcast, ICE CEO Jeff Moore & Jordan Berry Spine Division leader discuss improving the physical therapy experience. Jordan emphasizes the importance of contextual factors to care such as emphasizing a premium experience, being intentional with space selection & sensory experiences, and remembering the small details of your patients to create a positive physical therapy experience.

Take a listen to the episode or check out the full show notes on our blog at www.ptonice.com/blog

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