4min chapter

HBR On Leadership cover image

Why Your Frontline Employee Turnover Is High

HBR On Leadership

CHAPTER

Redefining Employee Investment: Breaking the Cycle of High Turnover

This chapter explores common misconceptions about high turnover rates among frontline workers, particularly in low-wage roles. It emphasizes the importance of investing in employee development to foster stability and reduce churn, offering insights into effective management practices that promote retention and productivity.

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