
S1E11 VIDEO Andy Fitzgerald on Taxonomies, Trust, and Making Sense of Organizational Chaos
Corporate Underpants
00:00
Engaging Consumers: The Impact of QR Codes on Retail Strategies
This chapter explores the effectiveness of QR codes in enhancing consumer engagement at retail stores like Fred Meyer. It contrasts the experiences of frequent and occasional shoppers, emphasizing the crucial role of user experience in driving app usage and meeting customer expectations.
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