421: Why People Pay for Time Not Software with Rishi Mandal of Future
The Foundr Podcast with Nathan Chan
Vertically Integrate
We are vertically integrated, and the strategy of the company is vertically integrated to deliver a 90-NPS efficacious solution around fitness. Our average customer not only works out a ton, way more than any other platform product we've ever seen, brick and mortar or digital,. They're happy with it like we talked about, but on average, our average customer trades four text messages every single day, seven days a week with their coach. We employ more coaches than the entirety of the NBA, the NFL, the MLB, the NHL, the big four sports leads combined by a long shot; growing rapidly. There's a half a million trainers and coaches in America alone who we think we can
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